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Candidate Experience

This category contains 13 posts

When Employer Brand and Candidate Experience Collide

I’ve worked in Employer Branding for nearly 20 years. I surprise myself every time I say it, but it really is that long. I started by working on research strategies for clients in recruitment when the idea was still in its infancy. Research – other than some basic media hunting – was not a prerequisite, … Continue reading

Candidate Dispositioning – What does it mean and why does it matter?

Originally posted on WhateverYouThink:
When we started out with Mystery Applicant, we set the goal that every job applicant would be given the opportunity to give their feedback on the process. Every single one. Every minute of the day. This is a key part of our offering as we wanted to hear from the rejected…

“We came all this way to explore the moon, and the most important thing is that we discovered the Earth”

Originally posted on WhateverYouThink:
The Apollo missions of the 1960s and the first moon landing over forty years ago are often referred to as mankind’s greatest achievement. It was indeed a moving, elegant and courageous feat that was reflective of the Kennedy inspired psyche of America at that time as well as the dramatic undertones…

Candidate Dispositioning – What does it mean and why does it matter?

When we started out with Mystery Applicant, we set the goal that every job applicant would be given the opportunity to give their feedback on the process. Every single one. Every minute of the day. This is a key part of our offering as we wanted to hear from the rejected candidates who would form … Continue reading

What do you mean by Candidate Experience?

Picture the scene. It is  another conference/seminar/round table/unconference where a bunch of recruiters are sat around debating the latest topics of the day. The subject of candidate experience comes up and generally everyone nods appreciably that this is an important topic. But what do they really mean by this? We often talk about things amongst … Continue reading

Is the RAD Awards “Candidate Engagement” category just more of the same?

This year the RAD awards have a new award re-categorized as “Candidate Engagement” after the disappointment of having to withdraw the “Candidate Experience” category last year due to an insufficient level of quality entrants. Focusing on the engagement strategy is an important part of what the RAD awards are about.  In essence much of the … Continue reading

Candidates are consumers too

Forward thinking organisations are waking up to the fact that candidates should not only be treated as customers as part of the recruitment process, but they can also be customers of that organisation as well. This makes it a more imperative business issue than ever before as brand affection can be disrupted by a poor … Continue reading

The RAD Awards and The Unrewarded Candidate Experience

So we come round to the time of year when we have the annual RAD awards. The Recruitment Advertising Design (I had to ask what the ‘D’ stood for) awards for the uninitiated. From years of working in the recruitment industry my experience is that throughout the day there will be mild frissons of excitement … Continue reading

Candidate Experience – Don’t just measure the good stuff

People are often nervous of asking for feedback. Worried about hearing something negative they may skirt around the issue and go and seek the views of those who are more likely to be favourable than those who are going to be the most critical. But it is through a realistic and honest evaluation – both … Continue reading

How Mystery Applicant is changing the face of candidate experience measurement

Some weeks ago I posted a blog on measuring the candidate experience. Whilst it is no coincidence this is an area I’m actively involved in with Mystery Applicant, the origins of this are embedded in the wider aspects of employer branding research that includes understanding the perceptions, motivations and experiences of prospective employees and existing … Continue reading

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