When we started out with Mystery Applicant, we set the goal that every job applicant would be given the opportunity to give their feedback on the process. Every single one. Every minute of the day. This is a key part of our offering as we wanted to hear from the rejected candidates who would form the huge majority of our database.
We didn’t know what to expect, in terms of response rates or appetite, for a candidate who didn’t get the job to take time out of their day to give us and our clients constructive scores and feedback.
But we live in a feedback society and this is reflected in the fact that we have hundreds and thousands of candidates giving us feedback every day, even though they didn’t get the job. Structured and valuable feedback on their perceptions of the employer, how the process could have been…
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